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Frequently Asked Questions

I just ordered, but can’t find my members login details

Your login details have also been automatically sent to you in your members welcome email. Please make sure that the email is not stuck in spam or in your junk mail folder. When you do find it, add the email address to your ‘safe senders’ list!

What is your return policy?

For digital orders, we have a 60 day money-back guarantee. For physical purchases, we accept returns up to 60 days of placing your order. All returns need to be mailed to Vervante Returns, 400 North Geneva Road, STE C, Lindon, UT 84042.

How long will it take for my package to get to me?

Digital purchases are delivered instantly after payment is received, and are also emailed to you. You may wish to check your spam folder to check your login details have not been sent there. 

Physical purchases will be processed in three to five working days. Your order will be entrusted with USPS and may take up to 21 days and you will receive a shipping notification once your order has been left the warehouse which will contain your tracking information.

What does it cost to ship my order?

Shipping can vary depending on shipping destination and shipping method. Shipping costs will be detailed on the order checkout page. Shipping costs for international and domestic orders will differ.

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